Add organization users and assign access
Invite administrators, managers and supervisors without confusing licensed users with connected workers.
Outcome
The pilot team has only the authenticated access it needs, with clear separation between licensed organization users and connected workers.
Find it in TASC
Before you begin
- The person’s work email and employee or contractor type
- Their required role and site scope
- An approved permission profile
- Available organization-user capacity
Actual TASC screen
Organization users and capacity
Authenticated organization users and connected Safety Passport workers are managed separately.
Open full-size Decisions that matter
User or connected worker?
Create an organization user only when the person must enter the employer portal. Passport-only workers do not consume user capacity.
Role
Use Org Admin, Manager or Supervisor according to responsibility—not seniority alone.
Overrides
Start with a reusable permission profile and document any person-level exception.
Progress is saved on this device only.
Step 1
Choose the correct person type
Confirm whether the person is an employee or contractor and whether they need authenticated platform access.
Step 2
Enter contact details
Add the invited person’s email, name and contractor company when applicable.
Step 3
Choose a role
Assign Org Admin, Manager or Supervisor based on the work the person must perform.
Step 4
Apply a permission profile
Use a reusable profile for consistent access across modules and platform areas.
Step 5
Review exceptions
Apply individual surface overrides only when the person genuinely differs from the profile.
Step 6
Send and verify
Send the invitation, confirm its status and test the resulting access before assigning operational work.
Prove it worked
- Invitation status is visible
- The invited person can sign in
- Only the intended sites and modules appear
- A denied-area check proves restricted access remains restricted
Common problems and safe recovery
The invitation arrives but the person sees the wrong tools.
Review role, permission profile, individual overrides and site assignments together.
The organization is at user capacity.
Do not invite a Passport-only worker as a user. Review the intended person type and plan capacity.
What happens next
Test the new account using a synthetic task before assigning live operational responsibility.